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How do I manage my booking?

If you've already booked with us - you can make payments, see arrival instructions, host contact etc. in our secure guest area. This can be accessed from the confirmation email you received when you booked or by following the instructions on our 'manage my booking' page .

Do you accept credit card payments online?

Yes, from all major credit card providers like Visa, MasterCard, Discovery and Amex.

When will I recieve my security deposit after I depart?

You're deposit is released 5 days after you depart, and unless there is any damage you will receive it within 10days of your departure date. 

Is there an emergency contact?

Yes, you may contact This email address is being protected from spambots. You need JavaScript enabled to view it. or call (+44)7787406337 in an emergency.

When will I receive directions and key codes for my booking?

You will be sent these no more than 48 hours prior to your arrival date. Do check your own guest area as most details are provided for you. 


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